Frequently Asked Questions

We try to offer a comprehensive list of answers and constantly update this page. If you don't find the information you seek, e-mail the designer and he'll do his best to answer your question. A Bird's Home

Do you sell the Estate to landscape architects and designers who specify for institutional and public space use?
We provide products and design services to landscape designers, architects, and purchasing departments in such institutions as zoos, parks, golf courses and resort hotels. Please e-mail us for more information.
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Do you ship to Canada and Overseas?
We ship regularly to Canada and over the years have sold to customers on all five continents world-wide. If you purchase from outside the US, please adjust the purchase price for the appropriate exchange rate to US dollars at the time of your purchase. All foreign orders are subject to freight costs and any taxes, fees and duties, etc. If you have a stateside address, we can ship there, and you can arrange for forwarding to your location.
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Does the Estate come with it's own pole and base? Yes, every Estate ships complete with the feed barrel, the roof, the steel 8-foot stanchion and the cast iron base. You can choose to use the freestanding base without any permanent installation, and move the feeder seasonally as you wish. In the case of installing the Estate on a hillside, or in a public space where security is a concern, the base should be mounted in concrete. Full instructions are included. -- back to top -- What is the Warranty on the Estate ? We warranty the Estate for five years. If any component fails during that time, we will replace it for free. -- back to top -- How is the Estate Shipped? The Estate is shipped by UPS ground in five boxes. For overseas delivery the feeder is shipped by Air. -- back to top --

How much assembly is required when I get my Estate?
The Estate arrives in five boxes. Following the printed instructions, you only need to join the five main components and install the counterweight. It takes about a half an hour to complete the task.
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How much does the Estate Weigh ?
Empty of feed, the Estate weights about 150 pounds.
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Is there any reason the Estate will ever wear out?
The Estate is an heirloom quality product that should last for generations with simple maintenance like occasionally spraying the counterbalance cable pulleys with a little lubricant. Because the entire feeder is clad in copper, there is no reason why it shouldn't last a very long time. In the event of accidental damage, components are available.
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If I order an Estate do you guarantee my satisfaction?
Yes. If for any reason you are not thrilled with the quality and the design of the Estate, you can return it within 30 days of your purchase for a full refund including shipping to you. We only ask that you pack the feeder carefully in the original packaging, and contact us to expect the return before you hand it over to UPS. You are responsible for the return shipping charges.
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Is the Estate truly Squirrel Proof?
Yes. Squirrels cannot transcend the built-in squirrel guard at the feed barrels bottom. In the case that there is an overhanging branch that the squirrels can jump from onto the feeder, the squirrels cannot damage it because of the cast metal seed ports and the copper cladding on all exposed surfaces.
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How much seed does it hold?
The Estate is the largest capacity feeder on the market. It has four galvanized chambers that hold a total of 30-40 pounds of seed depending on the type you are using. In most cases, filling is at most a weekly chore. This makes the feeder particularly popular for weekend homes, so you can continue to provide a dependable supply of seed when you are back at work during the weekdays.
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